Hi all,
I’m working on using the plugin and have most everything set up. However I’m running into an issue where the content of a Discussion Board does not display properly.
When I use the Discussion Board shortcode, it works properly, see here: https://fmmadev.flywheelsites.com/board/
But then when I click on See All Topics, things behave oddly: https://fmmadev.flywheelsites.com/board/conference/
From reviewing the documentation I thought it would maybe be an issue with hooking into the template files (https://wpdiscussionboard.com/docs/hooking-into-the-template-files/) but when I attempt this nothing seems to happen. Am I not doing this properly? Right now I’m placing this PHP code in my functions.php file.
I also just tried placing the Topics shortcode on the page, but I don’t seem to be able to filter by Board so all topics show up.
Any advice would be appreciated. I am using the Divi theme.
Hi Kelly,
Thanks for reaching out to us! We’ve checked your website and the links you provided, and it looks like the boards are functioning properly on our end. Could you please confirm if you’ve managed to resolve the template and conflict issues on your side?
I’ve also attached a screenshot below for your reference. Let us know if you need any further assistance!
https://snipboard.io/1t2hgX.jpg
Thanks! Let us know if you need any further assistance with the issues you've encountered.
Kind Regards,
WPDB Team
Hi there, yes, I was able to resolve this after posting. The error was that I needed to check 'Override theme template' under 'Boards' in settings.
It might be helpful to include that information in your article about hooking into the template files.
Hi Kelly,
Thanks for the update! We are glad that the issue is resolved on your end. Please feel free to reach out to us again anytime if you have any other questions.
Kind Regards,
WPDB Team