No reply to issues listed and now I need to rate support. We would sadly need to ask a refund if the issue is not resolved.

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Good Day

Please assist.

Your plugin breaks our site.

We really love your plugin, but we need support as your free version breaks our site.

We purchased the PRO version, but it seems the free version MUST be installed and activated for the paid version to work.

I use WordPress and the Elementor Builder.

My theme is Hello Elementor Theme.

Username is pieter@eemaster.co.za.

Kind Regards

Vicky

  • Edit

    Hi Vicky,

    I sent you an email on the 11th of May with regards to your issue. I have not received a response to it yet.

    I'd be happy to help you out further as we have many forums that run WP Discussion Board and Elementor. You can create a ticket here: https://wpdiscussionboard.com/support/submit-ticket/ with your issues and I'll get back to you as soon as I can.

    Thanks,

    Matt

    • Edit

      Thank you Matt. Was your response sent to pieter@eemaster.co.za? (I do not have access to that email address, as I am doing this on behalf of my CEO.

      Kind Regards

      Vicky

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