Replies

• Hi Clare, Since we've got multiple email and forum threads, I've emailed you to handle the support questions over email in one place :) Look forward to your response via email. Thanks, Matt
  September 9, 2020

• Hi Clare, Could you send me a link to a topic with the small font size? I'll then be able to give you a CSS rule to add to your theme to increase the size. Thanks, Matt
  September 3, 2020

• Hi Clare, Yep, you can restrict groups based on user group. To do this, go to Discussion Board > Boards and then select the Board you want to edit the permissions. From that settings page, scroll down to the "Permitted viewer roles" and "Permitted poster roles" and select the user groups accordingly. Matt
  August 31, 2020

• Hi Clare, Absolutely. You will need to adjust your themes CSS rules. Depending on the theme you're using, you can either do this in the settings, or via a CSS rules in the WordPress customizer. Hope this helps, Matt
  August 31, 2020

• Hi Clare, The feature I believe you are looking for is Boards. You can setup a board that represents a specific "main topic" and then file sub-topics all under that board. Matt
  August 26, 2020

• Hi Clare, For this, I recommend that you create boards. Each board would represent a class, and topics can be filed under that class board. Each board can have different permission levels. So if you have a WordPress user group for each class group, you can allow just the users in that group to have access to the specific board for the class. Matt
  August 26, 2020

• Hi DongHoon, Good news! Our Stripe account is now verified and we are accepting credit card payments again. You should now be able to upgrade. I see your account was setup on the old Stripe account, so please do let me know if you have any issues upgrading. I think it should work fine though. Thanks, Matt
  August 24, 2020

• Hi DongHoon Lee, We're still awaiting approval of our Stripe account for credit card processing outside of PayPal. I will update you as soon as it has been activated. Thanks, Matt
  August 17, 2020

• Hi DongHoon Lee, We're currently in the process of changing payment processors. We will be accepting non-Paypal credit card transactions again around the middle of this week. I will send you an email as soon as non-Paypal credit card payments are active again. Thanks, Matt
  August 11, 2020

• Hi Lucas, This is likely a theme integration issue. The page you linked to is currently not using our forum. Have you deactivated the plugin? If you activate it, I will be able to help you debug the issue. Thanks, Matt
  August 9, 2020