Replies

• Hi DongHoon, I have sent you an email with the invoice. Thanks, Matt
  June 21, 2021

• Hi DongHoon, I have sent you an email with the invoice. Thanks, Matt
  June 21, 2021

• Hi Steven, We recently migrated users from an old payment processor to a new payment processor. Your account was one that was migrated. Unfortunately, we ran in to some issues that requires some manual intervention on migrated accounts. I will reconnect your account so that your license can be renewed. I'll email you when the process is completed. Thanks, Matt
  June 15, 2021

• Hi Charles, You can set this up in your theme. You theme should include menus in the header (it will likely have a drop down menu), and you can add the pages to the theme menus. To edit menus in WordPress go to WP Admin > Appearance > Menus. Hope this helps, Matt
  June 10, 2021

• Hi Jo, As per the email ticket, these were being removed by code in your theme. Thanks, Matt
  June 10, 2021

• Hi Max, Thanks for your questions. I'll try answer them all below: 1. Oxygen builder - I've not personally used or tested Oxygen builder, but our plugin is compatible with most page builders like Elementor, Beaver etc. So I'm sure it will work with Oxygen. I'd recommend installing to free version to test. 2. Yes, media is using the standard WP media library 3. Replies go as many levels as your theme allows 4. Customisations can be done through WP filters/actions and our own plugin filters/actions 5. Languages - our plugin ships with the ability to translate any string. This works for single language sites. Dual language is a lot more complex as topics will generally only be in a single language 6. If you wanted to upgrade to unlimited from basic, I can give you a coupon to offset the difference. Thanks, Matt
  May 26, 2021

• Hi April, We currently don't offer registration stats for the plugin. It's somewhat complex to determine because we're heavily integrated with the WordPress user system and it would be hard to differentiate between our sign ups and WordPress sign ups, as well as logins. My suggestion would be to use an analytics platform like Google Analytics to track login/registration events. It would be quite easy to setup a few Goals in Google Analytics based on the login/registration page of your Discussion Board. Hope this helps, Matt
  May 24, 2021

• Hi Nick, As discussed over email, a child theme is used for customization and all forum customization can be done via the theme. Thanks, Matt
  May 17, 2021

• Hi Gail, Yes, this feature is available with the Pro version. If you look on this thread, you will see a "Follow this topic" button :) Thanks, Matt
  May 17, 2021

• Hi Vicky, As per the other threads, since there are a lot of requests could you please create a ticket and I will work with you to get the items all sorted out. Thanks, Matt
  May 14, 2021