Replies

• Hi Dany, I have replied to your support ticket. Thanks, Matt
  September 1, 2021

• Hi Dany, Does the user you're testing with have an email on their profile? Thanks, Matt
  September 1, 2021

• Hi Dany, You can set the amount of replies that are shown on a page in the comments settings. WP Admin > Settings > Discussion > Other comment settings Hope this helps, Matt
  September 1, 2021

• Hi Dany, This is very unusual. What version of the Pro plugin do you have installed? This was an issue that certain themes experienced in the past, but we fixed it in a previous release. Could you also share the URL of the forum? If you do not want to share it publicly, you can create a ticket since you're a Pro user: https://wpdiscussionboard.com/support/submit-ticket/ Thanks, Matt
  August 31, 2021

• Hi Silent Blessings, You need to download and install the Pro plugin (separate stand-alone WordPress plugin) and install it alongside the free plugin. You would have got emailed a download link, otherwise, you can also download the Pro plugin files from your account: https://wpdiscussionboard.com/account/ Once installed and activated in WordPress, the Pro features will be available and can be configured in Settings. Thanks, Matt
  July 8, 2021

• No worries. I have sent you an email with the beta version of the next release which I've included a fix for a conflict with your theme. Matt
  July 7, 2021

• Hi Steven, I asked if I could have an admin account, hence the reason I asked if you could please upgrade my account on your site temporarily to admin. The account I have is just a subscriber account which I created to test a previous issue you had. Thanks, Matt
  July 7, 2021

• Hi Steven, Apologies, but I don't see anywhere where you mentioned that it was enabled already. I see the screenshot in your latest reply however. Thanks for confirming that. Could you please upgrade my account to a temporary admin account on the site so that I can log in and investigate the issue? Username: [email protected] Thanks, Matt
  July 7, 2021

• Hi Steven, To allow anyone to view to boards, go to Settings > User and make sure "Permitted viewer roles" are all unselected. Also make sure on the individual board permissions (Boards > Board Name) that the "Permitted viewer roles" are all unselected. To enable WYSIWYG on replies, go to Settings > Pro and enabled "Enable editor in comments". Hope this helps. Matt
  July 5, 2021

• Hi James, WP Discussion Board is a plugin for WordPress. Once WordPress is installed on your server, you need to add it to your WordPress installation using the "Add New" button under the plugins page in WordPress. Let me know if you get stuck. Thanks, Matt
  July 2, 2021