Replies

• Hi Elliott, Just wanted to check before I advise, is the administrator receiving a notification of each topic/comment or the person who wrote the topic/reply? As for the admin notification email address, you can set this at WP Admin > Settings > General > Notifications > Email address for notifications. Matt
  February 14, 2022

• Hi Mohamed, I've replied to your email support ticket. To add registration fields, follow this guide. Thanks, Matt
  January 19, 2022

• Hi Ray. Yes, by default the discussion board can be read by registered and unregistered users. Permissions can be adjusted according to your needs. Thanks, Matt
  January 19, 2022

• Hi there Micah, This does not sound usual. Could you create a support ticket and send me the URL of your forum so that I can test and debug? You can create a support ticket here. Thanks, Matt
  January 1, 2022

• Hi Steven, Can you please create an account for me with the email [email protected] so that I can debug the issue as a user? I don't see a way to register on the site itself. You can send me the details via email to keep them private. Thanks, Matt
  December 9, 2021

• Hi Steven, This sounds unusual. Could you send me the forum URL (you can send via our support page if the forum is private) and I can take a look. A common solution for reply editing is to install an inline editing comment plugin such as https://wordpress.org/plugins/simple-comment-editing/ which should allow your users to edit the comments directly from the frontend of your website. This is actually a feature we're currently working on and should be shipping soon with the plugin. Thanks, Matt
  December 7, 2021

• Hi There EJ, At the moment, we don't have a feature that would allow you to switch on/off functionality for paid members. It's something we're considering adding to a future version. Thanks, Matt
  November 24, 2021

• Hi Cory, This issue has been fixed in 1.9.3. The error you are getting is rather strange. Can you check that your site SSL certificate is valid and not expired? The certificate on our side is up to date. The other option is you can log in to your account and download the 1.9.3 update and then install manually. Matt
  November 10, 2021

• Hi Monica, This is usually a theme integration issue. I'm happy to help you get the forum to fit in to the width of the theme. Since you are a Pro user, could you create a ticket here and give me the URL to your forum so that I can assist? https://wpdiscussionboard.com/support/submit-ticket/ Thanks, Matt
  October 19, 2021

• Hi Frederic, Could you share the URL of your forum so that I can see the issue? Thanks, Matt
  October 19, 2021